How to Disable Template

  • Resolved Lab41

    (@lab41)


    2 years, 7 months ago

    Hi

    I like your plugin but it always adds a template to my emails.

    How do I disable this on certain emails? Is there a hook or filter or way to stop it auto applying to everything?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sanjeev Aryal

    (@sanzeeb3)

    2 years, 7 months ago

    Hi @lab41,

    Thanks for reaching out. WP Mail SMTP does not add templates to the emails. There is probably another plugin adding the tempalte, you’ll need to identify that. You can follow this troubleshooting guide to identify the plugin or theme.

    I hope this helps!

    Sanjeev Aryal

    (@sanzeeb3)

    2 years, 6 months ago

    Hi @lab41 – We haven’t heard from you in about a while, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to Disable Template’ is closed to new replies.