Support » Plugin: HDW Player Plugin (Video Player & Video Gallery) » How to DISABLE sharing?

Viewing 14 replies - 1 through 14 (of 14 total)
  • BTW not sure if you’ve noticed it but your site (http://www.hdwplayer.com/) its been up lately 🙁

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    You have the option to deactivate or hide the share button in the Backend of WordPress administration.

    And, thank you very much for the information. Our site is working now.

    Regards,
    HDW Player

    You are right, sorry I did not find where to do the setting of it.

    Awesome plugin.

    BTW I’m recommending your plugin to a client of mine, he should be purchasing it today 🙂 congrats!

    BTW my client tried purchasing and reported back that although he was able to register in your site you seem to have issues with transaction processing? How come?

    Also what difference will it makes if he (site owner) purchase it or if I (his developer) do it for him? I’m just trying to keep things simpler for site owner since you seem to offer it for many other frameworks, I want to make sure he get the WP one 😉

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    Thanks for recommending to purchasing our license key. We have contacted your client via email to know what kind of error he received while trying to pay.

    Regards,
    HDW Player

    Ok.. not sure how the purchasing process goes but please make sure that he gets the WP plugin 🙂

    Plugin Author hdw player

    (@hdw-player)

    Yes, Once he pays for the license we will insure that he gets the WP plugin.

    Regards,
    HDW Player

    Hey hi…, is there any way I can contact you directly since we are now specifically talking about a transaction processing and not a support issue?

    Seem like my client does not use paypal so he had ask me to just get your player on his behalf so I’ll be the one paying with paypal although registration should be for his domain name.

    I assume his only issue is not having paypal so I can just get it for him but wanted to double check with you first just in case.

    Thanks.

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    You can send a mail to support@hdwplayer.com. Our representatives will direct you further.

    Regards,
    HDW Player

    Hi guys and thank you…. hey I sent you a direct email to your support (posting it here in case you did not get it) about the following error message now that we are using paid version of the plugin:

    WordPress database error: [Unknown column ‘ordering’ in ‘field list’]
    SELECT id,playlistid,title,video,ordering FROM wp_hdwplayer_videos ORDER BY playlistid,ordering

    Hi again HDW team, it’s been a couple of days now and have not read back from you about reported issue.

    Funny…, your support for the free version of the player was fast so I wonder if you did not received the email I sent to you privately?

    Please confirm.

    Thanks.

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    We are working on the issue. You created a ticket as well, which is assigned to a developer. We will let you know once the issues are resolved.

    Regards,
    HDW Player

    Thank you, I’ll stay tuned for updates.

Viewing 14 replies - 1 through 14 (of 14 total)
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