Login LockDown
how to disable Login LockDown plugin (2 posts)

  1. justmailnaveen
    Posted 5 years ago #

    hey guys i'm unable to log into my site and also unable to retrieve my password from the forget password page of my login page.
    I had a chat with my host support guy and he said that it could be due this plug in.
    But any way do guys think of any reason why i am unable retrieve my password even after filling the proper username or email.
    I checked the "wp_users" table of my WP db and i didnt notice any change in my login credentials .

    Also SOME/MOST of my pages are redirecting to WWW ver of my site which doesnt exist and eventually i'm getting too many redirects error.

    please help both me and host guy are clueless about this.

  2. James Huff
    Support Team Rep.
    Posted 5 years ago #

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 - 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue (theme functions can affect the Dashboard).

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