How to Disable Doubled Shipping Cost When Doubling Item in Cart

  • Resolved Tessila

    (@tessila)


    5 years, 6 months ago

    When I tested my products for sale, I added one more of the same product to my cart, and it doubled the shipping cost. I don’t want that happening unless I add five or more to my cart. How do I make that all work?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    5 years, 6 months ago

    Hi there @tessila!

    It looks like you are using WooCommerce Services for your shipping rates.

    Please check the settings under WooCommerce > Settings > Shipping > ZONE NAME > USPS to make sure the Packing method is set to pack items together. If they are set to ship individually, then this will cause the shipping cost to double when the item count is doubled.

    ![http://cld.wthms.co/ImNezt](http://cld.wthms.co/ImNezt+)
    Full Image: http://cld.wthms.co/ImNezt+

    I hope that helps! Have a wonderful day!

    Thank you!
    -Kelly

    Thread Starter Tessila

    (@tessila)

    5 years, 6 months ago

    I do have it set as items packed together, but it still doubles the shipping.

    Plugin Support RK a11n

    (@riaanknoetze)

    5 years, 6 months ago

    Thanks for confirming that; Seeing as this seems to relate to https://wordpress.org/plugins/woocommerce-services/, please open a support ticket at https://woocommerce.com/my-account/create-a-ticket/?form=ticket. It’s likely that we’d need to log into your website to troubleshoot that some more 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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