Support » Plugin: MailChimp Forms by MailMunch » How to disable default loading of Raleway font?

  • Resolved Pieter Bos

    (@senlin)


    For some reason the plugin automatically uses the Raleway font for its popups and it seems impossible to disable.

    Also the way it has been added (to the plugin) is with an @import rule, which is less than ideal imo.

    See screenshot: https://monosnap.com/file/9B93SUI7wvv8kGN5bEeWRgyRaxlT3f

    Is there a way to completely cancel loading the font?

    I did notice a setting that says to remove the font-family in its entirety (screenshot), but that doesn’t seem to be doing anything?

    • This topic was modified 1 year, 2 months ago by Pieter Bos. Reason: use code ticks
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Liz Gannes

    (@lizgannes)

    Hi Pieter, Using a different font is definitely possible. If you are facing any issues with that, please create a support ticket with us through your MailMunch account and I will have this issue resolved for you.

    As for disabling the font entirely from loading, I will have to checked with my engineering team.

    @lizgannes
    Hi Liz, thanks for your reply.

    I do not want to change the font.

    I want to cancel the font from loading entirely. The theme uses a different font, so it is a useless call and in terms of site optimisation it is highly undesired.

    Also – as I reported in my last paragraph – the setting that says it removes the font-family does not do anything, so it is basically a bug.

    Please do check with your engineering team.

    Looking forward to hearing from you.

    Plugin Contributor Liz Gannes

    (@lizgannes)

    Pieter, Would it be possible for you to create a support ticket with us through your MailMunch account using Help button in the bottom right corner. This will enable me to officially mark this as a feature request/ suggestion and have it added to our road map. Appreciate your suggestions and feedback on this matter.

    Hi Liz, I am doing this on behalf of a client and thus have no account with Mailmunch myself.

    If you can only add it as a “feature request” if someone with an account reports it, then so be it.

    In the meantime I will look for a leaner solution for my client.

    Plugin Contributor Liz Gannes

    (@lizgannes)

    Hi Pieter,

    Your suggestion has been noted in our user feedback section and a feature request has been created with my engineering team. A URL of that particular thread was sent to you in the support request you created with us. If you are not receiving replies from us on the support ticket, please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)
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