Support » Plugin: Duplicator - WordPress Migration Plugin » how to delete old archive from public_html?

  • Resolved gregberlin



    it seems that my public_html has an old archive file.

    it is downloadable at domain/ like:…

    i cant find the file in cpanel or fileZilla.

    how i can delete it?

    sorry if my question has a easy solution, i am not a pro.

    for me it looks like a “ghost file”. 40mb that everybody could download, but that I cant delete, cause it is not there where it should be, the public-html…

    greetings from berlin and thx for any help

    • This topic was modified 10 months, 1 week ago by gregberlin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Cory Lamle


    Hey @gregberlin,

    The file by default is stored in a folder named “wp-snapshots”, you should be able to find the file in there. Since the file has a random unique hashed name users would have to know the full filename in order to download.

    Hope that helps~

    Thank you for your reply,

    the file is not in the “wp-snapshots” folder.

    During the System Scan Duplicator says the archive would be directly in the public_html.

    Also I can download it from:…

    But I cant find the file in the public_html folder. it is not there..

    Thats the problem. Any other idea?

    Thats what duplicator says about the file:

    [45MB] /home/pkufoykt/public_html/

    Plugin Author Cory Lamle


    Hey @gregberlin,

    You might contact your host, I’m not sure I have ever heard of that. The only thing I could think of is that somewhere on your site there is a symlink that might be causing the issue.

    Hope that helps~

Viewing 3 replies - 1 through 3 (of 3 total)
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