Support » Plugin: Easy Digital Downloads » How to delete download logs

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  • Hi @rhosseinirad

    I can understand your concern. I will add this request to Easy Digital Downloads Git repository for future enhancement.

    Hi @pratik-jain
    please check downloads > reports > logs 🙂
    thanks

    Hi @rhosseinirad

    Yes, I am aware about the logs.

    I have already submitted a feature request to EDD for this. https://github.com/easydigitaldownloads/easy-digital-downloads/issues/7260

    Hi @rhosseinirad

    Thanks for your patience. Here is the response from core team,

    Currently this can be done using the WP Bulk Delete or Bulk Delete plugins as they support deleting posts by taxonomy.

    Their downside is that they don’t batch process things so they can only do a limited amount at a time.

    There are some negative ramifications for deleting these, as it would affect download limits as week as fraud monitor. It also affects the ability to win disputes, so a date range would be necessary.

    I’m not opposed but I think this should wait until 3.0 as it has a much nicer schema and performance minded data format that doesn’t cause a multitude of expensive queries.

    thanks

    but we have a problem by bulk delete!

    when a deleting this post type by bulk delete, all of logs will be deleted such as purchase logs and edd reports will be empty!

    Pratik Jain

    (@pratik-jain)

    Hi @rhosseinirad

    Actually I am not sure with the output. EDD Log register post type name is edd_log. You can run query on this.

    I suggest you to take a backup of DB first OR you can try on development / staging server.

Viewing 6 replies - 1 through 6 (of 6 total)
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