Title: how to deactivate preloader
Last modified: February 13, 2021

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# how to deactivate preloader

 *  Resolved [uximkopf](https://wordpress.org/support/users/uximkopf/)
 * (@uximkopf)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/how-to-deactivate-preloader/)
 * I switched from another theme to neve theme.
 * Now: Every time I load the page first time there flashes up a big cross and another
   unstyled menu.
    I searched for a preloader function or similar, but I wasn’t 
   successful for the rest of the Day. Can you please tell me where the cross comes
   from and how to not show it?
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhow-to-deactivate-preloader%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [danamv](https://wordpress.org/support/users/danamv/)
 * (@danamv)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/how-to-deactivate-preloader/#post-14068543)
 * Hello [@uximkopf](https://wordpress.org/support/users/uximkopf/),
 * There might be a plugin conflict that causes the image to appear. Please try 
   to disable the plugins one by one and see if any of them causes the issue.
    Also,
   before doing that, please back up your site for security purposes.
 * Let us know if it worked.

Viewing 1 replies (of 1 total)

The topic ‘how to deactivate preloader’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/neve/4.2.3/screenshot.png)
 * Neve
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 * 1 reply
 * 2 participants
 * Last reply from: [danamv](https://wordpress.org/support/users/danamv/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/how-to-deactivate-preloader/#post-14068543)
 * Status: resolved