Support » Fixing WordPress » How to copy WordPress folders through FTP?

  • I’m trying to move to a new host and wordpress is not allowing me to copy my folders ro my own computer:

    Command: CWD /public_html/domain.com
    Response: 250 OK. Current directory is /public_html/domain.com
    Command: CWD wp-includes
    Response: 550 Can’t change directory to wp-includes: Permission denied
    Error: Failed to retrieve directory listing

    Is there anything I can do to get around this?

    Thanks

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