Support » Plugin: MailPoet - emails and newsletters in WordPress » How to contact MailPoet when free user?

  • Resolved kojidaggett

    (@kojidaggett)


    I am getting this message:

    “Sending has been paused due to a technical issue with MailPoet: The MailPoet Sending Service has stopped sending your emails for one of the following reasons:

    You may have reached the subscriber limit of your plan. Manage your subscriptions.
    You may have had a poor deliverability rate. Please contact our support team to resolve the issue.

    Check your sending method settings.”

    My list is 16 people, all of whom I know. So can’t really believe I am getting a high bounce rate.

    I tried to restart sending, but it pauses again, and I get this message again. Elsewhere in the forum, it says to contact MailPoet, but there is no way to do that as a free user (at least not that I can find).

    The page I need help with: [log in to see the link]

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Viewing 4 replies - 1 through 4 (of 4 total)
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