Support » Plugin: Facebook for WooCommerce » How to change facebook account please?

  • Resolved alexsina

    (@alexsina)


    Hello,

    when I simply submit a SMS text verification, I am not sure why my account was suspended and just show as below :

    You can’t use Facebook at the moment
    We’re currently reviewing your submission.

    We’re always looking out for the security of our community, so until then, you won’t be able to use Facebook.

    and on woocommerce backend, it will show:

    Your connection has expired. Please click Manage connection > Advanced Options > Update Token to refresh your connection to Facebook.

    After search on google, I found there are so manny same issues with others, and most of account can not get back or reactivated.

    So, I can not wait and registered a new facebook account.

    but when I press “Mnanage connection”, it will show:

    Sorry, this content isn’t available right now

    So, how I can change/switch facebook account please?

    Please check the screenshot to understand what I mean:

    http://prntscr.com/s13sby

    Thanks and have a nice day.

Viewing 3 replies - 16 through 18 (of 18 total)
  • OMG ! I was reading the previous posts, afraid.
    Until this last one with the plugin
    Thank you so much

    Plugin Author SkyVerge

    (@skyverge)

    Hi @ludopink,

    Glad we could help! 🙂 Do let us know of any further issues.

    Cheers,

    Simon.

    Clearing this worked for me:

    wc_facebook_product_catalog_id
    wc_facebook_external_merchant_settings_id
    wc_facebook_feed_id

    Thanks for the information I was already desperate with the topic

    Pdt. For those who cannot find the files, I think they are looking for them with the search engine, in my case it did not work so I searched for them manually, ordered them in alphabetical order and started at the end

Viewing 3 replies - 16 through 18 (of 18 total)
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