Support » Plugin: Help Scout » How to Change beacon icon & color?

  • Hello,
    I want to change beacon color & icon. I tried for that but it not work.
    I tried below code:
    <script>
    HS.beacon.config({
    color: ‘#000000’
    });
    </script>
    but it not works.

    How can I change Beacon color & icon?
    Help me.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Dan Cameron

    (@dancameron)

    Hello,

    You should add the configuration to your embed code that you’ve added within the admin.

    Can you share what you’ve added?

    Regards,

    +1 on this. It would be nice to at least change the color of the Beacon through the admin. Currently, the color is hardcoded on the HTML element. On top of that, it’s in an iframe which complicatees it even further.

    Plugin Author Dan Cameron

    (@dancameron)

    Hello,

    Adding the color attribute to the beacon code that you paste into the admin would/should change the color for you.

    Dan, can you provide a Gist with the code to change the color of the beacon please? That would be very helpful.

    Plugin Author Dan Cameron

    (@dancameron)

    You can provide me with your beacon code and I’ll share it as an example.

    http://developer.helpscout.net/beacons/customization/

    ankitispace

    (@ankitispace)

    Beloew code I attached.

    <script>
    HS.beacon.config({
    color: ‘#000000’
    });
    </script>

    <!– Help Scout Beacon Code –>
    <script>!function(e,o,n){window.HSCW=o,window.HS=n,n.beacon=n.beacon||{};var t=n.beacon;t.userConfig={},t.readyQueue=[],t.config=function(e){this.userConfig=e},t.ready=function(e){this.readyQueue.push(e)},o.config={docs:{enabled:!0,baseUrl:”//mysite_url/”},contact:{enabled:!0,formId:”e49b3b80-c297-11e6-91aa-0a5fecc78a4d”}};var r=e.getElementsByTagName(“script”)[0],c=e.createElement(“script”);c.type=”text/javascript”,c.async=!0,c.src=”https://djtflbt20bdde.cloudfront.net/”,r.parentNode.insertBefore(c,r)}(document,window.HSCW||{},window.HS||{});</script>

    here, i Change mysite_url is my site url..
    What changes need to do in this code??

    • This reply was modified 11 months ago by  ankitispace.
    srumery

    (@srumery)

    ankitispace,

    Try putting the extra script below the Help Scout Beacon Code script. That worked for me.

    Here is an example:
    http://developer.helpscout.net/beacons/customization/

    ankitispace

    (@ankitispace)

    Thank you,srumery
    Now it works for me also.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘How to Change beacon icon & color?’ is closed to new replies.