Hi @adiazudin,
To change the dates of the announcements you can click inside of the announcement date field to reveal the calendar. On the calendar you can click the date you want to use.
Alternatively you can manually enter the date instead of clicking the date on the calendar.
Feel free to take a look at our documentation which should help explain things. You’ll want to look at the “announcement date” section.
https://www.wp-timelineexpress.com/documentation/creating-an-announcement/#announcement-info
Thanks!
Hi @codeparrots
No wonder, I can’t see the Announcement Info, there appears to be little problem.
Check this image: Problem
Hi @adiazudin,
Can you try temporarily switching to TwentySeventeen and checking if the issue persists? If so can you try disabling each plugin one at a time and re-checking until the issue is no longer present?
I’d like to see what is possibly causing a conflict and why.
Thanks!
Hello Moderator #modlook, I changed the image link in my first reply, can you please help to edit so that other people in this forum can still view it.
This is new link.
Hi @ adiazudin,
Please see my recommendations above. If you can do those tests and let us know the results that would help us get to the bottom of things.
Hi @codeparrots
There is still a problem, I have tried to deactivate plugins except some premium plugins, still not change anything.
Hi @adiazudin,
As mentioned in my previous reply, you’ll have to switch to TwentySeventeen and deactivate all plugins to confirm.
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This reply was modified 7 years, 1 month ago by
Code Parrots.
Hi @codeparrots
Ok, I try quickly to deactivate all and enable one by one. I must do very quick and don’t want to disturb my visitor.
Hi @codeparrots
Positive result. See this image.
Now, I want to enable other plugins one by one.
Hi @adiazudin,
Good news! Now you can try reactivating them one at a time until you find the plugin that was causing the conflict. Post back here with the plugin that was causing the issue and if we can access the product we can test against it to come up with a solution to ensure they work well together.
If it is a premium product you can post the name here (for others who may also run into the conflict in future) and reach out to us via our contact form.
Hi @codeparrots,
I have the answer now. Plugin conflict with Everlightbox plugin by @greentreelabs
Now I’m deactivate Everlightbox for a while to use Timeline Express.
Great, thank you for letting us know the status and the conflict. We will have to take a look and see what might be going on.
