Support » Fixing WordPress » how to cancel and get my money back

  • This is way too hard. I can’t even get a logo on my website. I purchased the Genesis extender plugin thinking it would make it easier to put my site together. I am completely lost.

    I purchased the Genesis framework and the Corporate child theme, as well as the Genesis Extender Plugin.

    Seeing that I can’t figure out how to add a logo and get it on my site, and no one responded to my post from 12 hours ago, can I just get my money back and look for a drag and drop website builder?

    Please advise. Thank you.

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  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Where did you make that purchase? It wasn’t here, software is not sold at WordPress.ORG…

    Please contact the people you made your purchase with. No one here has anything to do with that and we can’t assist you with that.


    Have you tried the Genesis Framework Tutorials from StudioPress? They have a lot of documentation. Here is a link: Genesis Framework Tutorials.

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