How to Cancel Account?

  • Greg Schueler

    (@vegasb2k)


    1 year, 9 months ago

    This plugin auto-renews the premium extensions and there is no way to cancel. The company’s website has errors all over it, but I can log in to my account. There is no cancel button. The contact form does not send and throws an error so I can’t even contact the company.

    Any help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • jhmattern

    (@jhmattern)

    1 year, 9 months ago

    I cancelled my premium add-on with them too due to the lack of support. The only way I could find to do it was by cancelling the recurring payment in PayPal.

    Anna Webdesign

    (@anna-webdesign)

    1 year, 5 months ago

    Same problem over here, what a horrible way of running a business. Just don’t respond and let the people pay.

    Ray Gulick

    (@raygulick)

    1 year ago

    I was able to delete my credit card info from my acct, which should stop any future license renewals (we’ll see).

    • This reply was modified 1 year ago by Ray Gulick.
Viewing 3 replies - 1 through 3 (of 3 total)
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