Hi there,
Thanks for using podcast player on your website.
Normally podcast player should update automatically without any issue. However, please provide the URL of your podcast and website page. I will check and try to identify the issue.
Thanks,
https://compliancedepartment.co.uk/podcast/
It only updated once I manually updated it.
Hi there,
I checked your podcast feed (https://anchor.fm/s/e5fdc628/podcast/rss) and there are three episodes in the feed. The player also displays three episodes.
Please check once you release any new episode. If it does not get updated within the set time (12 hours by default), please inform me.
Thanks,
Hi, the podcast did update automatically. We changed the updated time for 2 hours but it was updated in 12 hours instead of 2.
With the default 12 hours, what 12 hours is it? Is it at a certain time of the day or 12 hours after the podcast is uploaded onto spotify?
Hi there,
The 12 hours (720 minutes) in the default setting. It means 12 hours from the last update.
It should follow your 2 hours setting. Can you confirm that you have changed 720 to 120 in podcast update interval setting in the WordPress Dashboard > Podcast Player > Settings.
Thanks,
I can confirm that it has been changed to 120 from 720.
Hi there,
Did the podcast still take 12 hours to update? If yes, can you please inform if you are using any caching plugin. It might be possible that the caching plugin is not letting the page update?
Thanks,
Hi,
I uploaded a podcast on Friday. I checked on monday and it still did not update at all so I had to do it manually
We do use LiteSpeed Cache as a plugin on our site
Hi there,
Thanks for your inputs. Could you help me in resolving this issue. I need to know,
1. Once you update the podcast (by clicking on the refresh icon on podcast player page). Does it immediately update on the front-end.
2. Is it possible to prevent caching on a specific page where podcast player is displayed? Is yes, can we try that?
I will analyze the issue and try to resolve it in next update.
Thanks,
Hi,
It does refresh when I click on the manual update straight away on the front-end. We have also disabled caching on the specific page where the podcast player is but this is still not working for us.
Is there any news yet? The podcasts are still not updating on the website.
Hi there,
I did tried to replicate the issue by installing lite speed cache on my test server. However, I could not reproduce the issue (Podcast player automatically updates after specified time interval).
Let’s try to enable the “Minimize unintentional exposure of podcast data” setting from WordPress Dashboard > Podcast Player > Settings. Let’s see if that updates the podcast data.
If not, please contact me at contact@easypodcastpro.com. I might need more information or temporary backend access to identify the exact issue. However, I hope the above setting might work.
Inform me for more help or explanation on this.
Thanks,
Hi, I believe that this has been done, and there is still no difference. Podcasts are still not updating automatically.