Title: How to access the server/root folder?
Last modified: August 22, 2016

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# How to access the server/root folder?

 *  [wymomo808](https://wordpress.org/support/users/wymomo808/)
 * (@wymomo808)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/)
 * Hi,
 * I’m trying to increase the maximum upload size of a WordPress website, and looks
   like I need to create a php.ini file on the server, but I don’t know if I can
   have access to the server/root folder. Someone else built the website, and I 
   have only been editing the contents and making small template changes on WordPress-
   do I have access to the root folder or only the people who built it have it?
 * Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/#post-5377079)
 * Maximum upload size is a server/PHP setting that cannot be changed inside WordPress,
   you need to change the setting on your server.
 * Is your site hosted on a local srver or a remote server?
 * If on a remote server, you may need to contact your hosting provider.
 * Also see this tutorial:
 * [http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/)
 *  Thread Starter [wymomo808](https://wordpress.org/support/users/wymomo808/)
 * (@wymomo808)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/#post-5377080)
 * I’m not sure. Is there a way to find out?
 *  Thread Starter [wymomo808](https://wordpress.org/support/users/wymomo808/)
 * (@wymomo808)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/#post-5377094)
 * [@tara](https://wordpress.org/support/users/tara/)
 * Hi Tara, thanks for responding.
 * I’m not sure where my site is hosted. A web design company built this site, and
   I have only been able to log in and make the changes on WordPress. Is there a
   way I can find out the if it is on a remote server or local server? Do I need
   to contact the web design company to get access to the root folder?
 * Thanks
 *  [juggledad](https://wordpress.org/support/users/juggledad/)
 * (@juggledad)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/#post-5377236)
 * > Do I need to contact the web design company to get access to the root folder?
 * Yes you should contact them and get your hosting information from them.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘How to access the server/root folder?’ is closed to new replies.

## Tags

 * [server](https://wordpress.org/support/topic-tag/server/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [juggledad](https://wordpress.org/support/users/juggledad/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-access-the-serverroot-folder/#post-5377236)
 * Status: not resolved

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