Support » Plugin: Akismet Anti-Spam » How to access sites being paid for

  • An automatic payment for Akismet was processed thru my credit card. But I can’t seem to find which sites are covered or gain access to an account that manages it. I understand this is likely related to a wordpress.com account but that doesn’t seem to show any relationship to payments for the plugin.

    Thanks

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  • Nuts. I put this in the wrong place. I would delete it if I could

    Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @kerchmcc – no worries!

    Please reach out to us at our contact form and we’ll be able to look up the transaction and find the associated account:

    https://akismet.com/contact

    Please provide the transaction ID from your bank statement in your message – that will help us greatly in finding the account.

    Let me know if you have any questions. Otherwise, we’ll wait to hear from you!

    Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Also, Akismet uses WordPress.com user accounts for account management, so it most likely is tied to that!

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