Support » Plugin: heatmap for WordPress - Realtime analytics » How much data needed before tracking appears?

  • Resolved mikejandreau

    (@mikejandreau)


    I installed the plugin and went to a separate incognito browser and clicked on a bunch of links.

    The plugin still shows that there’s no data.

    How much data do I need before it shows up, or how long do I need to wait for the data to register?

    I turned off W3 Cache, in case it was causing a conflict of some sort, but ideally I’d like to turn that back on for performance reasons.

    The page I need help with: [log in to see the link]

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  • Plugin Author heatmap

    (@heatmap)

    Hello,

    for us to show you a heatmap and some stats, your site needs an audience, because your own clicks are not recorded. I just visited your site and clicked on a few buttons and links. You should see these clicks immediately.
    Let me know if you don’t see them.

    Best,
    Christophe

    I see the data now, thanks!

    Not sure why it didn’t record my test clicks in incognito, but glad it’s working now.

Viewing 2 replies - 1 through 2 (of 2 total)
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