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[resolved] how long to send passwords (5 posts)

  1. sudologg
    Member
    Posted 9 years ago #

    hi ppls, when new users register to use my blog, it takes many hours for their password to be sent to their email address..
    I need some pointers in the right direction to find the problem

    thanks

  2. manstraw
    Member
    Posted 9 years ago #

    speak to your webhost and find out how quickly emails will leave the server. that's not really a wordpress thing. wordpress sends it right away.

  3. sudologg
    Member
    Posted 9 years ago #

    okies... I will check that again, but if I use the other mail addresses associated with the host site (ie webmaster or info) they all seem to leave the outbox straight away. I am not real cluey on how WordPress passes a request for registration over to the resident mailer with a generated password??? and then cues that into the outbox...thanks again

  4. manstraw
    Member
    Posted 9 years ago #

    The thing is, each server the emails passes through may hold on to it for a while. Most are quick, a couple of minutes typically. Some rare ones only process mail once per night. Once it's left your server, you have no control over how long it takes. The ISP receiving the email has a hand in this.

    You said that email to other server users are going through quickly. Perhaps email being sent out of the server are being queue'd, spam/virus scanned etc. Or perhaps the receiving ISP's don't trust the source, because your server lacks a reverse dns record. There are many reasons an email may get put through a queue for extra spam scanning. These queue's usually process in batches, once every so often. That's where delays typically come from.

    Or heck, there might even be a spotty dns problem. The mail server can't connect, and puts it aside to try later. I could use up all my fingers and toes and still not relate all the possible reasons email might get delayed.

  5. sudologg
    Member
    Posted 9 years ago #

    okies...thanks for that.... I will monitor it closely over the next few as new users come on and register and if complaints about how long it takes for them to get a password to access the blog I will shoot in a query to the host server.

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