Support » Plugin: SiteGround Migrator » How long should it take?

  • Resolved ehmarketing

    (@ehmarketing)


    I can see a couple of comments already, my migration has been running for about 4 hours now saying ‘Transfer Started. Creating Archive of Files’.

    Should it take this long or has something gone wrong? Is it safe to cancel and start again?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ehmarketing

    (@ehmarketing)

    The siteground log in wp-content doesnt give much away:

    [06-Aug-2020 10:58:21 UTC] INFO: Transfer started. Creating archives of files…
    [06-Aug-2020 10:58:21 UTC] INFO: Updating transfer id.
    [06-Aug-2020 10:58:21 UTC] INFO: Updating transfer psk.
    [06-Aug-2020 10:58:51 UTC] INFO: Critical Environment Error
    [06-Aug-2020 10:58:51 UTC] ERROR: Array
    (
    [type] => 1
    [message] => Maximum execution time of 30 seconds exceeded

    I have the most up to date Woocommerce, so hopefully that isnt an issue (I saw it was causing problems but has been fixed?), I dont have the Google plugin that has been mentioned in other threads. What else can I do to troubleshoot?

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @ehmarketing

    Check if there any big files in wp-content directory, like archives, database backups, etc, and remove them.

    Regards,
    Stanimir

Viewing 2 replies - 1 through 2 (of 2 total)
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