It should take only a few minutes, tops. That means it’s probably stuck. Possible reasons could be:
* The site is on shared hosting with very little resources and the stats worker is timing out.
* The site is on an older version of PHP and/or WordPress.
* Something is failing when processing one of the posts.
Thank you very much for the quick response.
I’ve installed the plugin in a local version and it just took a few seconds to display the stats. I’m fine working on local so the problem is solved to me. You’re made a very good job with the plugin as well as the support.
For the record, I think that the problem with the remote version has to be with the shared hosting. This is the configuration data:
** WORDPRESS CONFIG **
WP Memory Limit: 512MB
** SERVER DATA **
jQuery Version 1.11.1
PHP Version: 5.3.10-1ubuntu3.15
MySQL Version: 5.5.41-0ubuntu0.12.04.1
Server Software: Apache/2.2.22 (Ubuntu)
** PHP CONFIGURATION **
Safe Mode: No
Memory Limit: 256M
Upload Max: 1000M
Post Max: 1000M
Time Limit: 30
Max Input Vars: 1000
Display Errors: Off
Sessions: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php5
Use Cookies: On
Use Only Cookies: On
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
OpenSSL: Your server has OpenSSL installed.
Thanks for the feedback! I’ll keep trying to optimize it on the next upgrades.
