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[Resolved] How long does backup take?

Viewing 15 replies - 1 through 15 (of 20 total)
  • Hi there,

    It will probably complete eventually depending on how long your server is set to timeout PHP processes.

    If it isn’t completing, try to find any themes/plugins that are particularly bulky. Backup Buddy has caused trouble in the past as it stores zips on the server. I’ve updated the plugin to work around this specific issue but it could be something else with your configuration that is causing the problem.

    Everything went really fast until it came to creating the zip file and cleaning up. The wheel was spinning all night and never finished. Not working?

    Hi Norlynne,

    Could you log a support ticket here:

    http://www.wpbackitup.com/support/

    I have a small site. Everything worked fine and quickly up to the Zip file creation step where the process hung. (The progress wheel stopped.) What do you suggest?

    Can you check /wp-content/plugins/wp-backitup/backups/?

    Did the plugin create a zip file? What does the zip contain? How large is it?

    Thanks

    There are two complete backups in that folder but neither was made into a zip. The folders are not giving me size readings so I don’t know the overall size but, as I said, the site is small.

    But as far as you can see the backups are complete? Do the directories contain a wp-content dir as well as a database.sql file etc?

    Is there a way I can send you a screen grab of the directory?

    Yes, email to support@wpbackitup.com

    emailed the screen grab just now.

    so woods
    Member

    @so-woods

    Hello,

    I downloaded the plugin today and started my first backup but the Zipping backup directory… and Cleaning up… keep spinning for hours !!

    Here is how it looks in wordpress :

    Status
    Preparing to backup…Done
    Backing-up /wp-content/…Done
    Backing-up database…Done
    Creating backup directory…Done
    Zipping backup directory…
    Cleaning up…

    How long is it supposed to take ??
    Thank you

    Hi Woods,

    The process times out after 15 minutes, so it shouldn’t take hours.

    Did it ever complete? Are aware of any large files on your server in large number?

    Thanks

    rajeev_rnd
    Member

    @rajeevmatrix

    Dear Plugin Author,

    I have installed the plugin on my site and then hit the backup button

    I am getting following:-

    Status

    Preparing to backup…Done
    Backing-up database…Done
    Backing-up /wp-content/…Done
    Creating backup information file…Done
    Zipping backup directory…Done
    Cleaning up…Done
    Backup file created successfully. You can download your backup file using the link above

    But there is no link to download the zip file. When I have checked on ftp for zip folder then wp-content/plugins/wp-backitup/backups
    folder are empty means plugin not creating the backup of the file.

    I am using the WordPress 3.6 version.

    I am really appreciate if you can get back me that what is happening there.

    I will be waiting for your reply.

    Thanks in advance.

    Regards,
    Rajeev

    Hi Rajeev, I’ve replied to your support query but via email.

    teentoolbox
    Member

    @teentoolbox

    I started my first backup today. Everything went quickly until it came to creating the zip file and cleaning up. With Zipping backup directory and Cleaning up it kept spinning for almost a half hour. I tried it twice already.

    Here is how it looks in wordpress:
    Status
    Preparing to backup…Done
    Backing-up /wp-content/…Done
    Backing-up database…Done
    Creating backup directory…Done
    Zipping backup directory…
    Cleaning up…

    How long should it take to back up?

Viewing 15 replies - 1 through 15 (of 20 total)
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