How i can delete the faq from the product?

  • Resolved mtrraza

    (@mtrraza)


    2 years, 6 months ago

    How I can delete the faq from the product?

    When I delete it and update then again the same faq appears, but when I go to the All FAQ section and nothing there but shows on the edit product and Product page too…

    please resolve this issue, this issue is a serious one…Already I have lost one of my clients because of this issue… 🙁

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPFeel

    (@wpfeelteam)

    2 years, 6 months ago

    @mtrraza Hi, Thank you to tell us your issue. If you delete FAQs from the list they won’t be removed from the product. To remove from the product, you need to go to the product edit page and from the faq section click delete icon to delete it. That is the only way.

    From your query we have find an issue that an extra faq is added when clear the search input from the faqs section. We are going to fix it and release a new version in this weekend.

    Thank you
    WPFeel

    Thread Starter mtrraza

    (@mtrraza)

    2 years, 6 months ago

    But I can’t delete it permanently, when I refresh then it shows again..

    Thread Starter mtrraza

    (@mtrraza)

    2 years, 6 months ago

    ALready i cleared the cache but when update the product and refresh it does not disapear

    Plugin Author WPFeel

    (@wpfeelteam)

    2 years, 6 months ago

    @mtrraza we are working on it. We will release a version in this weekend to delete the junk faqs.

    Thank you
    WPFeel

    Plugin Author WPFeel

    (@wpfeelteam)

    2 years, 4 months ago

    @mtrraza Hi,

    The ticket is going to be older. We hope your issue is solved. Please confirm us about it. We need your query. We will resolve the ticket if we won’t find any feedback from you.

    If the issue is not solved then we will try to fix it soon.

    Thank you
    WPFeel

    Thread Starter mtrraza

    (@mtrraza)

    2 years, 3 months ago

    lol

Viewing 6 replies - 1 through 6 (of 6 total)
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