Title: How does the “seen count” work?
Last modified: August 3, 2018

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# How does the “seen count” work?

 *  Resolved [gheebuttersnaps](https://wordpress.org/support/users/gheebuttersnaps/)
 * (@gheebuttersnaps)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/how-does-the-seen-count-work/)
 * I was just wondering about the “seen count”. In the list of “sent mails” there
   is a column called “seen count”. I cannot imagine how the plugin would determine
   wheter a sent mail was opened.
 * I would like to know what is this supposed to mean and how does it work?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Techspawn](https://wordpress.org/support/users/techspawn1/)
 * (@techspawn1)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/how-does-the-seen-count-work/#post-10562730)
 * Hello gheebuttersnaps,
 * Here seen count indicates how many times receiver has opened that particular 
   mail.
 *  Thread Starter [gheebuttersnaps](https://wordpress.org/support/users/gheebuttersnaps/)
 * (@gheebuttersnaps)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/how-does-the-seen-count-work/#post-10562884)
 * I see.
 * I looked at the plugin code and saw that a tracking pixel is inserted into the
   email. Thanks.
 * It might be worth mentioning this feature 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [gheebuttersnaps](https://wordpress.org/support/users/gheebuttersnaps/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/how-does-the-seen-count-work/#post-10562884)
 * Status: resolved