How does Pro support work

  • Resolved mywebsite100

    (@mywebsite100)


    3 years, 6 months ago

    Hello,

    If you have pro plug-in, do you own for the lifetime of your site? Do you have to purchase yearly, will your site stop working when support expires, how does this work?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    3 years, 6 months ago

    Hi @mywebsite100

    Thank you for your question.

    Our plugin pro version has 1 year of support and updates and after 1 year you can purchase a new license to get support and updates.

    Best Regards

    goradagency

    (@goradagency)

    3 years, 3 months ago

    hi, so let’s say I’m using the pro and applied some pro features on my site .. after one year if I did not purchase a new license the pro customization will disappear from my site?

    Plugin Author AsanaPlugins

    (@asanaplugins)

    3 years, 3 months ago

    Hi @goradagency

    Thank you for your question.

    No features will not disappear but to get the plugin updates and support you should renew your license key and we recommend renewing your license key.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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