Title: How do you reply?
Last modified: August 22, 2016

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# How do you reply?

 *  [Duke](https://wordpress.org/support/users/davidsons/)
 * (@davidsons)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/how-do-you-reply/)
 * Hi, when someone sends a message from the shortcode form, how do I reply to the
   message? I see that it creates a new user profile and has a place to jot down
   notes, but I don’t see how I can reply to the user’s message from inside the 
   plugin interface. The only options I see are Trash, Archive and Trash with the
   User.
 * Where is the reply button?
 * Are we suppose to use another emailing system outside of WordPress to get in 
   contact with these people? Seems to me all the messaging should be done internally.
 * Or is this what you are saying is in development? Email Synchronization – synchronized
   email management. (in development)
 * If it doesn’t have the feature, then how can I completely delete the plugin from
   my database? What entries and tables were created?
 * Thanks
 * [https://wordpress.org/plugins/wp-crm/](https://wordpress.org/plugins/wp-crm/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Duke](https://wordpress.org/support/users/davidsons/)
 * (@davidsons)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/how-do-you-reply/#post-5576241)
 * Is this support thread even being monitored or are we wasting our breath over
   here?
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/how-do-you-reply/#post-5576380)
 * Hello.
 * In wp-crm functionality there is no place for corresponding with user. But you
   can receive message though the form and you can send message using premium Add-
   on Group messaging.
 * Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘How do you reply?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-crm_c36510.svg)
 * [WP-CRM - Customer Relations Management for WordPress](https://wordpress.org/plugins/wp-crm/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-crm/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-crm/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-crm/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-crm/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-crm/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/how-do-you-reply/#post-5576380)
 * Status: not resolved