Support » Plugin: Event Calendar WD - Responsive Event Calendar plugin » How do you make this calendar appear on own top image?

  • Resolved webuser1

    (@webuser1)


    Greetings again,

    This is a great plugin.

    I know this because we have a premium version of it at work.

    The issue with this plugin is with the support. It sucks.

    I know this also because we have problem getting responses.

    That said, let me try again even though this i a free version, a response would be greatly appreciated.

    This is the second I have posted but no response on the first one.

    We have this calendar on sidebar menu. When you click on the Upcoming Events menu (where the shortcode is), it opens the calendar but not with our header image.

    Is there a way to fix this?

    Here is a our current test site:

    https://www.kenig-dev.tech/?page_id=1333

    Click on Upcoming Events, and no way to add top logo like the rest of the pages.

    Any ideas how to fix this?

    I will be asking similar question from our premium version tomorrow morning.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that all the extensions are working with the Premium version of the plugin. You should use the extension with the Premium version instead of the free. Also, please note that in the WordPress.org forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

    Thanks!

    Have a nice day!

    webuser1

    (@webuser1)

    Again, here is a case of you misleading the subscribers either intentionally or you have no clue how the plugin works or its capabilities.

    The feature I am asking for is NOT available in your premium version of which I am a subscriber at my place work.

    They suggested a work around but admitted this plugin is not built to support what I am asking for.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that the feature is added by the Add-on and the Add-ons are working with the Premium version. If you have any questions, please contact us via form, we will provide you support. We are not allowed to reply to questions regarding Premium plugins in the wordpress.org.

    Thanks for your understanding!

    Have a nice day1

Viewing 3 replies - 1 through 3 (of 3 total)
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