Support » Plugin: Social Count Plus » How do you erase Facebook counter cache ?

  • Resolved Quentin83

    (@quentin83)


    Hello !

    I use your plugin for 3 days, no problem with Twitter, but I have a problem with Facebook counter.

    When I started to use your plugin, I had 13 facebook fans, but now I have 33. The problem is than the counter is always 13…

    How can I erase Facebook counter cache ?

    Thank you very much !
    Quentin

    http://wordpress.org/plugins/social-count-plus/

Viewing 6 replies - 1 through 6 (of 6 total)
  • PS : I only use counter in a widget, with shortcode.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Count is reset every 24 hours or when you click to save the plugin options!

    Thank you for your answer.

    I read than it is reset every 24 hours but no on my website… I installed it there was more than 48h and never updated… 🙁

    Plugin Author Claudio Sanches

    (@claudiosanches)

    If not updated is the fault of your server or WordPress that lost limpagem Cron.
    Or even may have been saved by a page caching plugin.

    But I don’t know why it works with Twitter and no with Facebook…

    Plugin Author Claudio Sanches

    (@claudiosanches)

    It could be the Facebook API that has not yet submitted updated data.
    They have a cache that it takes to update the data as well.

    Keep calm, not everyone is going to work the way you would like to work.

Viewing 6 replies - 1 through 6 (of 6 total)
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