Support » Plugin: WP Rollback » How do I use this?

  • Resolved patrickhealy

    (@patrickhealy)


    Just installed this and tried to roll back some plugins but there’s no place to actually go in and do that. Is it on the wp plugins list? Because there’s no dropdown or mechanism to put this plugin to work. What am I missing?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there! If you go to “Plugins” you’ll see a “Rollback” link on each individual plugin now. The Themes option is in the modal popup when you view the Theme details.

    Here’s more full docs:
    https://github.com/impress-org/wp-rollback/wiki

    Let me know if you have additional questions at all.

    That’s the thing, there is no rollback link – anywhere. Check it out: https://cl.ly/6fe261378207

    Plugin Author Devin Walker

    (@dlocc)

    @patrickhealy those are all premium plugins. WP Rollback only works for plugins on WP.org as described in the description:

    Quickly and easily rollback any theme or plugin from WordPress.org to any previous (or newer) version without any of the manual fuss.

    I get what you are saying. I’m saying that we use lots of plugins that are in the WP repo up here on WP.org and there’s no rollback option for any of them.

    https://cl.ly/803ff1506f35

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Thanks for that info Patrick. That is really odd. Is it possible you have any plugins that interact with how you install/manage plugins? Besides WP Rollback and WP Downgrade?

    Also, do you have custom user roles at all? Are you certain that the user role that you’re logged in as, has the ability to update plugins? Maybe you have the ability to update plugins restricted by FTP credentials, or you have some other security that is preventing the update of plugins directly on the site?

    If you’re running WP 5.2+ you can now go to “Tools > Site Health” then the “Info” tab and click on “Copy Site Info to Clipboard” and provide us your full system info so we can better understand your whole environment. The more we understand your environment, the better we can help.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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