How do I solve this error: “should be equal to one of the allowed values”

  • Resolved John

    (@biztechq)


    1 year, 3 months ago

    I install the free version of ithemes, go to setup, and when I get to

    Site Type > eCommerce > Select your customers > Select the WordPress user roles they are assigned to

    I keep getting an error message that says … “should be equal to one of the allowed values”.

    What is this? What does it mean? How do I solve this?

    At this point I am unable to select Next and move beyond this point. I get this issue on every site I work with.

    Hoping someone can shed some light on this. Googling the issue doesn’t yield any usable info.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter John

    (@biztechq)

    1 year, 3 months ago

    LOL. I had a feeling there would be no response to this. I’ve decided to remove iThemes Security from the 500+ WP sites we manage and install a functional competitor. Problem not solved but solved by getting rid of your plugin 😉

    Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 3 months ago

    Hi @biztechq, I’m sorry to hear about the issue on your site. Please note that we can only reply on weekdays.

    A conflict usually causes this error, so I recommend deactivating third-party plugins except for iTSec and switching to a default WordPress. If the issue resolves, re-activate the plugins one at a time to isolate the cause of the problem.

    Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 2 months ago

    I hope the information provided helped resolve your issues. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How do I solve this error: “should be equal to one of the allowed values”’ is closed to new replies.