Support » Plugin: MarketPress - WordPress eCommerce » How do I move forward with an old Premium Version

  • Hi,

    We are running an old version of MarketPress Premium – 2.9.5.9. The new WordPress update decided to update MarketPress too, which immediately broke it. My question is: What is the best option for getting this old version up-to-date.

    Should we just install the new free version and expect that the store will work?

    Or should we upgrade to the new Premium version even though it has changed quite a bit over the years.?

    Lastly, is there any product-import options available if we decide to simply re-install a new version?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @xxy0,

    Latest versions of both Lite and Pro versions are MarketPress 3 – so if you had 2.9.5.9 Pro and Updated to latest version 3.X of Pro then there will be no difference if you decide to update to new Lite version, because Lite is also 3.X.

    What I’m trying to say is that, if now update crashed your site, then Lite version will do the same.

    It means that we need to find out why it is crashing site – and to do that I would need to know how it is broken. Do you see a white screen?
    Because there can be few reasons for this: plugin conflict with new version, theme conflict, server configuration.

    New MarketPress does not have a import feature, but this plugin https://pl.wordpress.org/plugins/wp-all-import/will handle this.

    kind regards,
    Kasia

    Thank you for your reply Kasia,

    It appears that since the folder structure has changed (the plugin has been renamed) breaks the update. WordPress de-activates the plugin because the files did not exist in the locations the plugin was looking for them in. Is there a simple solution to this?

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @xxy0,

    That is very strange – MarketPress directory name was not changed. It was and still is wordpress-ecommerce.
    If automatic update is not working try uploading new plugin version manually via FTP – you can rename old version directory, then upload new version. It should switch to new version and you will be asked for database update (it will show bit notification in wp-admin for that).

    Before doing upgrade make sure you have working backup of the site.

    kind regards,
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
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