Support » Fixing WordPress » How do I get a refund?

  • Resolved scottbellman


    I paid $41.88 two days ago to get wordpress hosting services. The services are not working for me. I want to do the “money back gurantee” that was promised when I signed up, however cannot find any way to request it or anyone to contact. I am very frustrated with all of the time wasted on this. Can anyone tell me, specifically, how to request a refund? My site is

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  • cynnie88


    If you purchased hosting from, you are in the wrong place. is not the same as

    Ryan Gatto


    Your nameservers point to That is where I’d start looking for a refund.



    Ryan, That suggestion rocked! I don’t know how you figured that out, but thank you very much for taking the time to answer my post.

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