Support » Fixing WordPress » How do I get a refund?

  • Resolved scottbellman

    (@scottbellman)


    I paid $41.88 two days ago to get wordpress hosting services. The services are not working for me. I want to do the “money back gurantee” that was promised when I signed up, however cannot find any way to request it or anyone to contact. I am very frustrated with all of the time wasted on this. Can anyone tell me, specifically, how to request a refund? My site is http://www.seattlecanopy.org

Viewing 3 replies - 1 through 3 (of 3 total)
  • cynnie88

    (@cynnie88)

    If you purchased hosting from wordpress.com, you are in the wrong place.

    WordPress.org is not the same as wordpress.com.

    Ryan Gatto

    (@catonthecouchproductions)

    Your nameservers point to http://www.justhost.com. That is where I’d start looking for a refund.

    scottbellman

    (@scottbellman)

    Ryan, That suggestion rocked! I don’t know how you figured that out, but thank you very much for taking the time to answer my post.
    Scott

Viewing 3 replies - 1 through 3 (of 3 total)
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