I am looking for professional WordPress help.
I am unable to log into my site. The site itself looks fine to my visitors, but when I try to log in to make changes I get the message “The username *example* is not registered on this site. If you are unsure of your username, try your email address instead.”
Note that the problem is not that the password is wrong, the problem is that WordPress thinks that my account doesn’t exist.
I have contacted my host and they assure me that there is no problem with the server.
Following suggestions on this site and from my host, I have tried:
– Changing my log-in. Using phpMyAdmin I could see that my login was correct. I was advised to change it, then change it back to the original login. Neither worked.
– Disabling plug-ins. I tried disabling each plug-in individually, and also tried disabling a group of plug-ins. I still couldn’t log-in. When my plug-ins were enabled again my site was a complete disaster and I had to restore a back-up.
– Disabling themes. I have not only disabled, but completely uninstalled all themes except the one I am using (TravelAgency), and Two Thousand Twenty Two and Two Thousand Twenty One.
I am to the point where I think I am beyond any available free help, and I am willing to pay for a WordPress expert. How do I find a WordPress expert? What should I expect to pay? How do I know that someone really is an expert? Note that I am not looking for a designer, as I am happy with how my site looks. I am looking for someone with technical expertise in WordPress who can figure out why I can no longer log into my site.
Thank you for your help and suggestions.
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