Support » Plugin: WooCommerce » how do i create a shipping zone for Guam?

  • Resolved benjaminblue

    (@benjaminblue)


    hello,

    do i need an extension or another plugin to add a zone for Guam? i need to add a flat rate for AL, HI, and Guam – the first two easily showed up i my “zone regions” field, but Guam does not.

    thanks!

    ben

Viewing 6 replies - 1 through 6 (of 6 total)
  • Can you show us some screens? In my woocommerce I can select Guam: https://wpde.sk/gr/2uzeo.png

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Screenshots would be great – can you please also include a copy of your system status log?

    Thanks!

    sure thing!

    https://imgur.com/kyp5BAj

    What system status log do you speak of?

    i feel like this is something i should know…

    Plugin Support RK

    (@riaanknoetze)

    I’m getting the same results as @grola – Guam is definitely part of the WooCommerce core plugin when it comes to shipping zones:

    Guam Shipping Zone
    Link to image: http://cld.wthms.co/0h6H30

    Looking at your screenshot, I wonder if this might be caused by plugin conflict – Are you still experiencing the same issue after deactivating all of your plugins (except WooCommerce)? Can you also take a screenshot of your shop setup under WooCommerce > Settings > General?

    In terms of the system status report, this can be found under WooCommerce > Status 🙂

    Thanks!

    thank all of you for the help! it was the WooCommerce > General settings > sell to specific countries – my client had set that to only include US. I added Guam to that field which made it available!

    thanks!
    ben

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Glad to hear it – thanks for letting us know! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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