WP-Invoice - Web Invoice and Billing
How do I cancel a customer's recurring billing for a product? (2 posts)

  1. Carrien
    Posted 2 years ago #

    It's seems easy enough to set up a product in our store with a recurring billing feature (in our case, monthly donations)... How do we cancel it should the customer no longer want to continue? I've not found an answer in previous posts. Thanks.


  2. MariaKravchenko
    Usability Dynamics Support
    Plugin Contributor

    Posted 2 years ago #


    This process is different for each payment gateway.

    1) You can define this period in settings - http://screencast.com/t/01bL4ou3

    2)In other cases you should manage this in your payment gateway account.


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