Title: How disable the suborder function?
Last modified: June 2, 2021

---

# How disable the suborder function?

 *  Resolved [neal86](https://wordpress.org/support/users/neal86/)
 * (@neal86)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/)
 * Dear support,
    I have some questions: 1. Can I disable the suborder function 
   for it mass my order ID? The vendor gets a commission from the original order
   instead of the suborder. 2. I set the PayPal mass pay, and I try to request a
   withdrew as a vendor, but it shows me “Oops! Something went wrong please try 
   again later”([https://prnt.sc/13r30td](https://prnt.sc/13r30td))
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhow-disable-the-suborder-function%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/)
 * (@wcmp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14514847)
 * Hi [@neal86](https://wordpress.org/support/users/neal86/), our replies are inline:
 * 1. Can I disable the suborder function for it mass my order ID? The vendor gets
   a commission from the original order instead of the suborder.
    >> Suborder is
   an integral part of WCMp. We calculate commission, generate reports, transactions,
   etc based on sub order.
 * Hence this can’t be disabled. You can hide this, or display the main order number..
 * 2. I set the PayPal mass pay, and I try to request a withdrew as a vendor, but
   it shows me “Oops! Something went wrong please try again later”([https://prnt.sc/13r30td](https://prnt.sc/13r30td))
 * >> It means somehow PayPal is not able to give vendor the money. We store the
   message from PayPal in our log file. So access your ftp and goto our plugin folder.
   there you can see the log file. Check the error message, or you may send the 
   error message here. So we can help you out.
 *  Thread Starter [neal86](https://wordpress.org/support/users/neal86/)
 * (@neal86)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14522182)
 * Hi,
    2. Do you mean the vendor log, it’s empty([https://prnt.sc/143x47i](https://prnt.sc/143x47i))
 *  Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/)
 * (@wcmp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14524457)
 * [@neal86](https://wordpress.org/support/users/neal86/), in that case please check
   whether your vendor has selected any payment mode. You can check that via WCMp
   >> Vendor.
 *  Thread Starter [neal86](https://wordpress.org/support/users/neal86/)
 * (@neal86)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14524482)
 * Hi,
    Just double checked, I have set the payment for the vendor.([https://prnt.sc/14bmcws](https://prnt.sc/14bmcws))
 *  Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/)
 * (@wcmp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14527096)
 * Hi [@neal86](https://wordpress.org/support/users/neal86/), in that case, please
   contact our team over forum so they can assist you further : [https://wc-marketplace.com/support-forum](https://wc-marketplace.com/support-forum)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘How disable the suborder function?’ is closed to new replies.

 * ![](https://ps.w.org/dc-woocommerce-multi-vendor/assets/icon-256x256.gif?rev=
   3314608)
 * [MultiVendorX - WooCommerce Multivendor Marketplace AI Powered Solutions](https://wordpress.org/plugins/dc-woocommerce-multi-vendor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/dc-woocommerce-multi-vendor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/)
 * [Active Topics](https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [MultiVendorX](https://wordpress.org/support/users/wcmp/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/how-disable-the-suborder-function/#post-14527096)
 * Status: resolved