How did we ever manage without Support Candy?

Our requirements are high. We were looking for a helpdesk solution that would integrate with WooCommerce, have email piping, and support a multilingual environment. Support Candy came out as the best solution, also because it has API + webhooks, allowing us to tailor the flow to our specific needs. Thanks to the API, we have added ticket language detection and automatic responses in the customer’s language. Show me another solution that can do that.

After a few months of operation, I can say that we have no regrets and everything is working as we expected. We also found a few bugs, which we reported, and I appreciate that support resolved them actively and helpfully.

We use the paid version of the plugin, and it’s great value for money.