Support » Plugin: File Manager » How can I upload html file to root directory?

  • Resolved harrysoncambly

    (@harrysoncambly)


    Hello
    Can someone tell me how to add html file to root directory? I tried different things such as dragging the html file to the root folder or finding buttons to upload. But it didn’t work. Any advice would be grateful.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey @harrysoncambly,

    Thank for contacting our support. Yes, far we can see in your screenshot, it seems you don’t have required permissions to do all operations. Please get 0755 file permissions on your site. The plugin is working fine. You can test this function on any other demo file.

    Regards,
    Mandeep

    Mandeep Thank you for your reply.

    One more question, How can I get 0755 file permission? I am using a Premium version of wordpress through https://wordpress.com/, not the installation version through WordPress.org. Can you give me some tips to solve the problem in this case?

    Regards
    Harry

    Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey @harrysoncambly,

    Please contact your hosting provider for more information about file permissions.

    Regards,
    Mandeep

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.