Support » Plugin: SendPress Newsletters » How can I restore my data?

  • Resolved NuriaSerrat


    It’s possible to restore data after delete or unistall sendpress plugin?
    I had problems with the last version ( previous ones were perfect!), and when I have tried to come back , unfortunately I have deleted the extension. Any help will be great! Thanks in advance.

Viewing 10 replies - 16 through 25 (of 25 total)
  • I have just find my solution in other post in the forum
    We think it’s a plugin conflict. Most likely it’s “BackUpWordPress: 2.3.3”. Could you deactivate it and try it. Let us know. Once we know which plugin it is, we can try to fix.

    I’ve deactivated BackUpWordpress plugin, and ‘MySQL server has gone away’ error dissapeared. Great!

    But I’ve to notice you, sendpress administrator (v 0.9.6) works slow, more slow than previous version. Too much slow , really difficult to work. Any idea? I’m not sure If I will really be able to use it…

    Plugin Author itdoug


    Could you repost the support info? I’d like to see if the tables got reinstalled. That could be the performance issue.

    You could also try P3 Profiler. It will tell you what could be causing slowness. I had an issue with total cache once that P3 solved for me.

    The other option is to deactivate all plugins and then start reactivating to see which one is causing the slowness. Could be ours, but it would be helpful to know.

    Also, is it only slow on the sendpress area, or all of wp-admin?

    Hi. It is only slow on the sendpress area nor all of wp-admin.
    As soon as I can, I copy all the support information you need.

    here you are:

    ### Begin System Info ###
    ## Please include this information when posting support requests ##
    Multi-site:               No
    SP Version:              0.9.6
    WordPress Version:        3.6.1
    Platform:                 Windows
    Browser Name:             Chrome
    Browser Version:          30.0.1599.101
    User Agent String:        Mozilla/5.0 (Windows NT 5.1) App
    			  leWebKit/537.36 (KHTML, like Gec
                              ko) Chrome/30.0.1599.101 Safari/
    Database Tables:
    wp_sendpress_subscribers_event Not Installed
    wp_sendpress_report_url Not Installed
    wp_sendpress_subscribers_status Not Installed
    wp_sendpress_subscribers Not Installed
    wp_sendpress_list_subscribers Not Installed
    wp_sendpress_queue Not Installed
    Sending Method: 		  website
    PHP Version:              5.2.17
    MySQL Version:            5.0.51a-24+lenny5-log
    Web Server Info:          Apache
    PHP Memory Limit:         256M
    PHP Post Max Size:        64M
    WP_DEBUG:                 Disabled
    WP Table Prefix:          Length: 3 Status: Acceptable
    Show On Front:            posts
    Page On Front:             #0
    Page For Posts:            #0
    Session:                  Disabled
    Session Name:             PHPSESSID
    Cookie Path:              /
    Save Path:                /tmp
    Use Cookies:              On
    Use Only Cookies:         Off
    POST_MAX_SIZE:            64MB
    WordPress Memory Limit:   40MB
    WP_DEBUG:                 Off
    DISPLAY ERRORS:           On (1)
    FSOCKOPEN:                Your server supports fsockopen.
    Adminimize: 1.8.4
    Akismet: 2.5.9
    All In One SEO Pack:
    BAW Post Views Count: 2.19.11
    Cimy User Extra Fields: 2.6.1
    Cimy User Manager: 1.4.6
    Contact Form 7: 3.5.3
    Dave's WordPress Live Search: 3.3.1
    DP Maintenance Mode Lite: 1.3.2
    Envato WordPress Toolkit: 1.5
    Google Analytics for WordPress: 4.3.3
    Google Maps Widget: 1.05
    Google XML Sitemaps: 3.3
    Highlight Search Terms: 1.3
    Hotfix: 1.0
    KNR Author List: 2.0.4
    OSM: 2.3
    OSM Categories: 0.1
    Peter's Collaboration E-mails: 1.9.3
    Print Friendly and PDF: 3.3.4
    Really Simple CAPTCHA: 1.7
    Regenerate Thumbnails: 2.2.4
    Restrict Content: 2.1
    SendPress: Email Marketing and Newsletters: 0.9.6
    Social Metrics: 2.2
    User Photo:
    White Label CMS: 1.5.1
    Widgetize pages Light: 1.10
    WordPress Backup to Dropbox: 1.7
    WordPress Importer: 0.6.1
    WP Lightbox 2: 2.28.7
    Sahifa: 4.0.1
    ### End System Info ###

    [Moderator Note: Please post log files between backticks or use the code button.]

    My SQL error again!!! Now I have deleted sendpress files, using FTP as I can’t come in wp-admin panel. With v.9.2, the same problem. Any idea about it? I need send mails again… Thanks!!

    Plugin Author Josh Lyford


    Hi NuriaSerrat,

    if you install v0.9.6.3 and go to the Settings > Advanced tab you will see a button that will force the plugin to try and reinstall the tables. Hopefully this will fix your issues.


    Sendpress it works! All my issues fixed by now!
    Good job! Congratulations and thanks .
    I didn’t expected , besides, to recover my settings. Is perfect.
    Thank you Josh

    Just one more question. Is the incompatibility issue BacKupWordpress resolved? May I use again? I dare not …
    Thanks again

    Plugin Author Josh Lyford


    I ran BacKupWordpress on my test machine and could not find any issues. Let me know if you have any problems.


    Good job!

Viewing 10 replies - 16 through 25 (of 25 total)
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