Support » Plugin: Easy Digital Downloads » how can I resend a download

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Go to Downloads > Payment History and locate the original purchase, then click “Resend Purchase Receipt”.

    Thank you. Will this work even if my downloads show up after checkout and not in an email receipt? I have so many problems with email bouncebacks that I chose to have the download show up right after payment.

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    The Resend Purchase Receipt only sends an email, it does not provide a link to the site.

    I’d recommend you allow your users to create an account on the site so that they can login and access their purchase history.

    Can you tell me how to do that? That is a great idea.

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    1. Go to Downloads > Settings > Misc and check “Show Register / Login Forms” and also check “Disable Guest Checkout” (optional).

    2. Create a page called “Account” (or similar) and place the [purchase_history] short code on it. More info on creating an account page here: https://easydigitaldownloads.com/docs/creating-a-customer-account-page/

    Thank you. Was I supposed to set something up through EDD for receipts? All the receipts I receive from tests are blank. Is that because it is in test mode or did I miss something?

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    The email receipts? If so, go to Downloads > Settings > Emails and configure the email there.

    Thank you for ALL your amazing help and support. You are the main reason I love EDD (even tho it is a great product and easy to use).

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Glad to help 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘how can I resend a download’ is closed to new replies.