How are user voices stored?

  • Resolved survivestyle5plus

    (@survivestyle5plus)


    2 years, 8 months ago

    Hello Kevin,

    I have a question regarding the way the plugin stores votes. In my demo environment (a social intranet) I noticed the following:

    I am using Helpul (see my other thread) for an idea management among other things. Here logged in employees can vote for an idea per click. If I now log out and visit the same idea the next day, the vote has been counted, but I again have the option to cast a vote. But this is exactly what I want to prevent: The employee should only be able to cast one vote per idea.

    Note: I am not a PHP expert – therefore the following naive question: Would it be possible that Helpful stores the votes cast per user in the database? That way you wouldn’t be dependent on sessions or cookies. The social intranet should not only be accessible in the company network, but also via home office – therefore different browsers could be used.

    I had tried (before Helpful) the plugin “WP Ulike” – here the votes are always saved, so that a new vote is no longer possible.

    Thanks in advance

    Greetings

    Manuel

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pixelbart

    (@pixelbart)

    2 years, 8 months ago

    @survivestyle5plus

    Hello Manuel,

    in the Helpful settings you can select that the voices do not use the Helpful user string, but the user ID. This should actually work, because it does not change.

    Without this option, Helpful generates a random string. Other plugins might do a bit better, because they don’t store GDPR compliant data. It is not allowed to store data in such a way that users can be identified – which is why Helpful creates this user string.

    Greetings Kevin

    Thread Starter survivestyle5plus

    (@survivestyle5plus)

    2 years, 8 months ago

    Hi Kevin, thanks for the super fast reply.

    I just tried your hint – however, I found further bugs (?) – can of course also be due to my setup.

    For a better understanding I have recorded a screencast for you via Loom – but only in German.

    https://www.loom.com/share/3a4c5dc13acc41149fdbf2d95abc4e83

    Greetings Manuel

    Plugin Author Pixelbart

    (@pixelbart)

    2 years, 8 months ago

    @survivestyle5plus

    Thank you for the detailed video!

    The error in the overview, so why 11 are shown with you, I can not quite understand. So I could not reproduce the error. I do not know exactly whether there is perhaps another plugin, which affects the columns of WordPress with you.

    The error that Helpful does not hide, should be fixed with 4.4.47. Can you look at the update yes once.

    Thank you and sorry that this answer took a little longer. I had a lot to do at work today and only now got to help you.

    Videos always gladly in German. I speak fortunately also. Here in the forum then preferably English, so that others can read and understand.

    Greetings Kevin

    Thread Starter survivestyle5plus

    (@survivestyle5plus)

    2 years, 8 months ago

    `Hi Kevin,

    Thank you very much for your support – and at this late hour. You are faster than some paid support 😉

    I will set up a fresh test installation in the next few days using only Toolset & Helpful and then see if I can reproduce the error in the admin column display. But it’s absolutely bearable, because the statistics display in Helpful itself runs cleanly.

    Thanks for the fix in the upcoming update – I will try it out as soon as the update is online.

    Thanks again for your quick help!

    Greetings

    Manuel

Viewing 4 replies - 1 through 4 (of 4 total)
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