How are shipping costs handled on reports?

  • db306

    (@db306)


    7 years, 5 months ago

    Hi there,

    So here is a funny one boys. If I offer free shipping above a certain amount, does it mean that woocommerce reports will understand this data as: ‘it didn’t cost any money to ship #XXXXX order‘?

    I also charge a flat rate, let’s say 6. But the real shipping cost of the order depends on the country it’s shipped and its weight. This means that real shipping costs can flow between 5 and 15. Don’t get me wrong, I do this in purpose, I know about table rate shipping.

    I thought about modifying shipping costs after the order has gone through, I use a webservice that gets me the shipping label and returns the price of the delivery. The question here is, how can I add this price within a woocommerce order without breaking my data?

    I’m also using WooCommerce PDF Invoices, I’m scared that if I modify this data, the new shipping cost will be reflected there.

    Any ideas on how to go about this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    7 years, 5 months ago

    > it didn’t cost any money to ship #XXXXX order

    Yep.

    > But the real shipping cost of the order depends on the country it’s shipped and its weight.

    That’s set per shipping method, per zone. The costs reported in WooCommerce will be whatever the user was charged during checkout. It’s based off of the shipping amount for the order.

    > the new shipping cost will be reflected there.

    Only if you’re regenerating the PDF invoices.

    Thread Starter db306

    (@db306)

    7 years, 5 months ago

    Thanks @riaanknoetze

    > Only if you’re regenerating the PDF invoices.

    Yes, but for instance a ‘credit note’ is generated after reimbursement and will have this issue too.

    So the only way I have thought of is to do this properly and change the shipping price to the real price after the order has been paid and then add a new discount so it balances back the difference of price.

    Any ideas on how to tackle this properly are welcomed 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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