Hotel Review Plugin

*I am a newbie – so please take that into consideration*.

I have recently set up a website which I want to be able to allow users to review hostels, also upload photos ( Possibly of their own accord – e.g. a hostel not on the website at that time), and to be able to rate it. So any user, (even a guest) can add a hostel, and then review it, and then others can see this. Is this possible?
I have looked around, seen WP customer review, but don;t fully understand how to do it. Would a review have to be a post, or a comment, or a new form?
Ideally, this would be similar to trip advisor.

But I think I only want a plug in because I want to be able to do articles as well, on another section of the site.

Hope this isn’t too much to ask.

Thanks in advance – I’d be lost without you!

The site is http://www.voxoff.co.uk – I am using a responsive theme, but I have only just set it up yesterday, so little point looking