I spent a lot of time looking for a good host who was recommended for customer service and chose Bluehost.com. I could not figure out how to use the cpanel and fantastico which was not obvious. I searched the help pages for fantastico and then wordpress and found NO entries. I called and got a tech right away but he was really rude and sullen. He said it was all self explanatory. I said "if it was, i would not have called". He continued his attitude saying he did not like blogs anyway and doesn't use them. This is the company WP is recommending? My IQ is 170 and I hate being treated like I'm stupid. I called sales to cancel my order and will use WP.com from now on.