[Resolved] HostGator Hosted PHP not Updated on SoftLayer
We have passed this along to HostGator:
We had lost some sites after a hack because HostGator only provides backups once a week. Otherwise placing the weight of site integrity upon the user. As a result, we have installed a popular backup plugins for our WordPress sites. Currently, many WordPress users use BackWPup in WordPress to cloud storage backups like Dropbox. As a result, those users are suffering Cron failures due to HostGator not updating the selective PHP version installed. The BackWPup plugin requires no less than PHP 5.2.6 but all HostGator servers we know of have only version PHP 5.2.17 active. Hostgator WordPress hosted accounts are suffering backup failures in droves, not understanding part of the problem is the host via cPanel. Since our WHM is not granted Software > Apache Update > PHP Module Version, we need the PHP updated to no less than PHP 5.2.6 urgently, while PHP 5.3 is ideal and considered reliable.
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