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Hosted Files downloading instead of opening in new window (3 posts)

  1. inneryoga
    Member
    Posted 1 year ago #

    Hi
    TBH I don't know what version of WP I'm running inneryoga.org.uk as I have just taken over the charity website. BUT, I run another WP site where if I upload a file to link to, and select open in new window, it does just that. On this site, the file goes straight to download instead of opening. Any suggestions VERY gratefully received.
    Thank you

  2. lorro
    Member
    Posted 1 year ago #

    You are running WordPress version 3.8.3. When you have time you should take a backup and upgrade to the latest 3.9.1 to take advantage of the latest bug and security fixes.

    Your .pdf files open in a new window as you expect, but your .docx files go to download. This is because browsers can display .pdfs but not .docx.

    When you offer a .docx for download, you assume your user has software that can read them, but not all users might have that. It would be preferable to offer only .pdfs to users.

  3. inneryoga
    Member
    Posted 1 year ago #

    Thank you so much! I will get our wordpress version updated.
    Very gratefully,
    Dot

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