Hosted by Name.com vs Hosted by WordPress (4 posts)

  1. anergiz
    Posted 5 years ago #

    Recently I bought a hosting package at Name.com and upload my blog site through the XML backup file:

    And the result:
    a) problem with Turkish characters
    b) problem with transfering posts
    c) problem with inherited settings
    d) problem with displaying images

    And I did the same uploading from same backup file for my free account on WordPress:

    And the result:
    a) no problem with Turkish characters
    b) no problem with transfering posts
    c) no problem with inherited settings
    d) no problem with displaying images

    Is there anybody to help me to solve this Turkish character problem?
    Because the support team of Name.com has no idea about that. No reply for two days.
    Thanks in advance.

  2. esmi
    Forum Moderator
    Posted 5 years ago #

    a) Ensure that your database is set to use UTF8 encoding.

    b) it might help if you described what problems you're having.

    c) as (b)

    d) Check your uploads path in Settings/Media

  3. sprouticus
    Posted 5 years ago #

    Hi anergiz,

    I'm the community manager for Name.com and I'm sorry to hear about the troubles you've had with your blog. I know we experienced some encoding issues with your backup, and that those issues turned out to be more complicated than we anticipated. As I understand, your blog should be working properly now and our support agent, Elicia, has responded to your email stating the same.

    Again, I'm very sorry for the troubles and for the delay you experienced in getting these issues resolved. It was part complication and part bad timing, as we had some people out sick over the weekend.

    Please let us know if there is anything else we can help with.

    Best regards,
    Lesley Yarbrough
    Community Manager

  4. anergiz
    Posted 5 years ago #

    Thank you. The "Turkish Character" problem seems to be resolved but now I am getting the error message below when I try to upload a picture:

    Unable to create directory /home/u50d2b4b/public_html/wp-content/uploads/2010/10. Is its parent directory writable by the server?

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