Title: Host Server Down Or What?
Last modified: August 21, 2016

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# Host Server Down Or What?

 *  Resolved [kertoon](https://wordpress.org/support/users/kertoon/)
 * (@kertoon)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/)
 * Suddenly one of sites is behaving erratically. Initially I got this database 
   connection error. Then I have it fixed by creating a new user and have it saved
   into the database. And I have also went to update the details in wp-config.php.
 * Now either I totally cannot access the admin log in page or if I managed to log
   in, as I clicked further, I got the same error remark. As for the site, again
   is the same problem. Either I could see it or I got a blank page with the error
   message. If I could access the site, as I clicked further, it still led to the
   error page.
 * I have wrote to the host server. They replied with some suggestions, but of not
   much help. Then they totally stopped replying my mail.
 * Could someone enlighten me. Is it some technical faults over my side or is the
   host’s database is down?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [kjodle](https://wordpress.org/support/users/kjodle/)
 * (@kjodle)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079277)
 * Without knowing the exact error you got, or what your host suggested, as well
   as what you have tried, it’s doubtful we’ll be able to give you useful information.
   After all, “behaving erratically” covers a lot of territory.
 *  [catacaustic](https://wordpress.org/support/users/catacaustic/)
 * (@catacaustic)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079304)
 * If it’s intermittent (happening sometimes but not all the time) it’s a server
   issue. I’ve seen this before, and it’s always been that either the web server
   or the database server is down or can’t connect to each other. Most times that’s
   bene due to the server/servers being under-powered and not able to handle the
   load. This is something that only your hosting company can help with.
 *  Thread Starter [kertoon](https://wordpress.org/support/users/kertoon/)
 * (@kertoon)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079321)
 * The erratic problems are:
    – at times totally cannot access the admin login page.–
   if can log into my admin page, I cannot click further. It shows the error message.–
   cannot see my site on the browser. – if I can see it, the site cannot download
   completely. – and when I click on most of the links on my site, it goes back 
   to the error remark.
 *  [catacaustic](https://wordpress.org/support/users/catacaustic/)
 * (@catacaustic)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079327)
 * The ‘Error establishing a database connection’ is purely a hosting issue. it 
   works sometimes, so you know that the details there are correct. Because it doesn’t
   work a lot of the time it means that the hosting server/db server are underpowered
   and can’t handle the load that they are under. That’s 100% a hosting issue, and
   your hosting company are the only ones that can help you with that.
 * Anything else can most likely be found by checking the error logs of your site.
   This will tell you what errors have occured and where they were. This will give
   you a verty good place to start de-bugging them and fixing any issues like that.
   Just remember that it’s also likely that the other issues are caused from an 
   under-powered hosting server as well, so in your case I don’t think there’s anything
   wrong with the code, just the server.
 *  Thread Starter [kertoon](https://wordpress.org/support/users/kertoon/)
 * (@kertoon)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079330)
 * Thank you for your prompt reply.
 *  Thread Starter [kertoon](https://wordpress.org/support/users/kertoon/)
 * (@kertoon)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079335)
 * In fact, two days ago, one of my blog posts received a huge spike in traffic.
   From my StatCounter report, it is still coming in, but have problem accessing,
   as it indicates a big drop in traffic since yesterday and today.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Host Server Down Or What?’ is closed to new replies.

## Tags

 * [database connection](https://wordpress.org/support/topic-tag/database-connection/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [kertoon](https://wordpress.org/support/users/kertoon/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/host-server-down-or-what/#post-5079335)
 * Status: resolved

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