Support » Installing WordPress » Host or WordPress Issue?

  • I have been working on a project for a friend of mine, and he’s hosted with Bizland.

    I’ve confirmed with Bizland that they meet the requirements for running wordpress, including the mod_rewrite, but something is nagging at me telling me that the tech support doesn’t even know what mod_rewrite means.

    WordPress installation went fine. Upgrade went fine. HTACCESS is in there, permissions have been checked on all of the files.

    The problem(s): in the middle-menu, FAQ has been correctly linked and a page created with test text indicating it is the test FAQ page. When clicked, it defaults to the main index without a 404 and no indication in the error codes that anything is wrong.

    (should read: “Testing FAQ Page, insert FAQ content here.”)

    Comments – same problem.

    There is a second installation here:

    Click on the comments, you’re directed again to the index.php.

    I’ve been on the phone with Bizland support for hours, and either they don’t know what they’re doing over there, or I am completely missing something in htaccess, or something.

    Any help on this would be hugely appreciated.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • looks like a Permalink structure issue: works.

    Here’s the primary setup .htaccess content:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    So then, if the .htaccess file is set up correctly, this is a mod_rewrite server side issue with the host?

    ?? Well, I don’t get the 404 when clicking the FAQ link…. I get a “Comming Soon” message instead.

    Have you cleaned out your cache?


    No, there’s no page error, nothing in the error codes as I mentioned. The coming soon message is the first entry – the FAQ is a page with the text I stated in my initial question.

    I’ve cleaned out my cache a dozen times. :/

    Ok… it’s a little clearer now…. Um… I’m thinking the .htaccess doesn’t look right… at least in mine, there’s a rewrite rule for every page I’ve created…. yours looks a little… um, sparce would be the right word. Try going into your permalinks option area an update your .htaccess file.


    “For mod_rewrite Apache module you have to debug and rewrite the code. We will not be able to assist you in the debugging.”

    Finally – an intelligent response from Bizland, but I have no idea how to debug and rewrite the code. Can anyone assist me with this or direct me to another source?

    Thank you!

    make the .htaccess writeable and regenerate your Permalink structure. that’ll refresh the WordPress database and should get your stuff working.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Host or WordPress Issue?’ is closed to new replies.